At Emerald we understand the distinction between "People driven processes" and "Process driven people". This distinction helps us build systems which breeds productivity and excellence as a natural way of our lives.
We give importance to five factors while developing our methodology :
Keeping the customer as the top priority while designing methodologies
Understanding critical to quality (CTQ) requirements of our customers
Establishing performance measurement metrics
Establishing a sturdy Knowledge management system
Engaging Employees on the process value proposition